Newer construction does not eliminate lock problems
Franklin has growing residential areas and newer commercial properties, but a recent door can still be misaligned, incorrectly prepared, or paired with hardware that does not suit its use. Electronic devices can also fail because of batteries, setup, or a bolt that is under pressure.
Tell us whether the problem was present from installation or appeared later. A lock that never worked smoothly suggests a different path than one that served well for years and suddenly changed.
